Privacy Policy for ICENOVAS

Effective Date: 05/13/2025

At ICENOVAS, your privacy is a top priority, and we are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use and safeguard your information, and your rights regarding your personal data when you visit our website, shop with us, or interact with our services.

By using our website and purchasing our products, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We collect the following types of information when you interact with our website:

Personal Identifiable Information:

This may include your:

  • Name

  • Email Address

  • Phone Number

  • Shipping Address

  • Payment Information (when you make a purchase or contact us)

Usage Data:

We gather information about how you interact with our website, including:

  • IP Address

  • Browser Type

  • Operating System

  • Browsing Activity

Cookies:

We use cookies to enhance your browsing experience, personalize content, and analyze website performance. You can choose to accept or decline cookies through your browser settings.

2. How We Use Your Information

We use the personal data you provide for the following purposes:

  • Process and Fulfill Orders: To ensure smooth order processing and delivery.

  • Customer Support: To address inquiries, concerns, or issues you may have.

  • Personalize Your Shopping Experience: To recommend products and improve user experience.

  • Improve Website and Services: Based on feedback and usage patterns.

  • Send Promotional Emails: If you opt-in to receive updates, offers, and promotions.

3. How We Protect Your Information

We implement robust security measures to protect your personal data, including:

  • Encryption Technologies: To secure your payment information.

  • Secure Payment Gateways: Ensuring safe transaction processing.

  • Regular System Monitoring: To prevent unauthorized access or data breaches.

4. Sharing Your Information

ICENOVAS does not sell, rent, or trade your personal information. However, we may share your information with trusted third-party service providers, such as:

  • Payment Processors

  • Shipping Providers

  • Customer Support Services

These partners are obligated to maintain confidentiality and comply with relevant data protection laws.

5. Your Rights and Choices

You have the right to:

  • Access, Update, or Correct your personal information.

  • Request the Deletion of your personal data.

  • Opt-Out of Marketing Communications at any time.

  • Restrict or Object to the processing of your personal data.

To exercise any of these rights, please contact us at contact@icenovas.xyz.

6. Third-Party Links

Our website may contain links to third-party sites. ICENOVAS is not responsible for the privacy practices or content of these external sites. We recommend reviewing their privacy policies before providing any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page with a revised effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please feel free to contact us:

  • 📧 Email: contact@icenovas.xyz

  • 📞 Phone: 070 4210 2710

  • 📍 Address: 40 Tonbridge Rd Street, Coneysthorpe, United Kingdom